Deep-Dive Research Reports
Our "products" are unbiased, independent research papers. We break down the world's most popular practice management platforms to reveal their true usability, security, and long-term reputation.
UX Benchmark Reports
Detailed time-motion studies of daily tasks: scheduling, clinical note-taking, and patient intake. We measure the actual clicks required to complete standard workflows.
- Click-efficiency metrics
- Interface friction analysis
- Mobile vs. Desktop parity
Reputation & Stability Audits
We go beyond marketing. Our researchers analyze historical uptime, customer support response trends, and data-portability ethics to see if your practice is safe long-term.
- Historical downtime analysis
- Support sentiment tracking
- Data exit-strategy scoring
Comparative Matricies
Direct head-to-head comparisons. We recently analyzed SimplePractice against three emerging independent alternatives to identify workflow winners.
- Side-by-side feature audits
- Total Cost of Ownership (TCO)
- Specialty-specific mapping
What's inside a Grendholm report?
Every document we publish follows a strict methodology to ensure consistency and non-biased results across all professional digital services.
Raw Performance Data
We log every click and wait-time during standard task execution.
User-Experience Heatmaps
Visual breakdowns of interface clutter and cognitive load.
Integrity Verification
A signed declaration that no funds were accepted from the analyzed platform.
Need a custom audit?
If you are considering a major shift in your practice management and need an independent verification of a specific platform, our team can perform a dedicated usability study.